Frequently Asked Questions


How do I commission a custom piece?

  • Bookings for commission pieces are open a few times per year. Be sure to follow on social media and subscribe to our email list to know when books are open to claim your spot.

  • All custom pieces will be signed by the artist and shipped with a Certificate of Authenticity. If you are interested in a custom piece, please email sarahkkreations@yahoo.com for availability and pricing. You will work directly with the artist to bring your vision to life! We can’t wait to chat about your ideas!

How will my order be packaged and shipped?

  • Most orders ship USPS or UPS. Orders typically arrive 2-4 days from date shipped. Tracking numbers will be provided for all orders for your convenience.

  • Smaller paper prints are packaged in a clear protective film, securely attached to a sturdy cardboard piece to prevent bending during transit, and shipped in a flat GOLDEN envelope.

  • Larger paper prints are printed on un-stretched canvas, wrapped in glassine paper, and rolled in a GOLDEN tube.

  • Canvas prints are packaged with protective corners, wrapped securely in bubble wrap to prevent damage, and shipped in a heavy duty cardboard box.

  • Shipping costs for CANVAS pieces are NOT included in total cost. Please select “pick up” at checkout. Shipping is calculated once piece is ready. We will email you the accurate cost and payment is required before your canvas print ships. To avoid additional shipping costs, local pick up is available in Houma, LA. **shipping cost vary depending on size**

Can I get a different size that is not an

option on your website?

  • Absolutely! Send us an email with the size you need and we will do our best to see what works for you! Keep in mind, larger sizes are printed on un-stretched canvas for “paper prints”.

What is an Embellished print?

  • If the “embellished” option is chosen, artist will go over painting with clear heavy gel, apply knife strokes to mimic the painting, & apply 24K gold leaf to give the painting an original look. These prints are often mistaken as originals once the embellishments are applied!

What is your exchange/return policy?

  • Returns/exchanges will only be acceptable 14 days from the date of purchase. (Must have receipt) Piece must be in the same condition that it was received. Credit will be given in the form of a gift card and will only be valid for 1 year from the date of activation.

  • There will be NO REFUNDS or EXCHANGES on custom commissions or embellished canvas prints. For custom commissions, you will be given the opportunity to chat with the artist about any and all details you’d like included. Artist will then be in touch throughout the painting process to make sure everyone is on the same page. The artist’s goal is to make sure you LOVE your new piece!!

    Do you do any collabs?

  • We are absolutely open to discussing any potential collaborations/partnerships. Please send us an email, if interested!

    If you have any additional questions/concerns, please email us at @sarahkkreations@yahoo.com